Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and SC Chronic Digital SRL ("Company," "we," "us," or "our") governing your access to and use of the chronic.digital website and our CRM platform, tools, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

3. Description of Services

Chronic Digital provides an AI-first CRM platform that includes:

• AI-powered lead prospecting and discovery
• Lead enrichment with contact and company data
• Pipeline management and lead scoring
• Task and project management tools
• Integration with third-party services
• AI assessment quizzes and recommendations
• Consulting and implementation services

4. User Accounts

4.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and keep your account information updated.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized access or security breach.

4.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion, including for violations of these Terms, fraudulent activity, or extended periods of inactivity.

5. Acceptable Use

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Engage in spam, phishing, or deceptive practices
• Harvest or collect user data without consent
• Interfere with or disrupt the Services
• Use the Services for any illegal or unauthorized purpose
• Resell or redistribute the Services without authorization

6. Intellectual Property

6.1 Our Content

The Services and their original content (excluding user content), features, and functionality are owned by Chronic Digital and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain ownership of content you submit through the Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for providing the Services.

6.3 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without obligation to compensate you.

7. Payment Terms

7.1 Pricing

Certain Services require payment. Prices are as stated on our website or in your service agreement. We reserve the right to change prices with reasonable notice.

7.2 Billing

Subscriptions are billed in advance on a recurring basis. You authorize us to charge your payment method for all fees incurred.

7.3 Refunds

Refund policies vary by service type. Subscription fees are generally non-refundable except as required by law or specified in your service agreement.

8. Third-Party Services

Our Services may integrate with third-party services (e.g., Apollo, LinkedIn, email providers). Your use of such integrations is subject to those third parties' terms and policies. We are not responsible for third-party services or their content.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, reliability, or completeness of information
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties regarding results obtained from using the Services

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SC CHRONIC DIGITAL SRL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

Our total liability for any claims under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless SC Chronic Digital SRL and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services or violation of these Terms.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Romania. For EU consumers, this does not affect your rights under mandatory consumer protection laws in your country of residence.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or prominent notice on our website at least 30 days before they take effect. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms, please contact us: